Thank you for choosing our trading card game store for your preorders. Please review our preorder policy below:
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Preorder Reservation: Preordering allows you to reserve upcoming trading card game products before their official release date. By placing a preorder, you secure your copy and ensure availability upon release.
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Release Date: The release date for each product will be communicated to you during the preorder process. Please note that release dates are subject to change by the manufacturer, and we will do our best to keep you informed of any updates.
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Preorder Pricing: Preorder prices are set based on the manufacturer's suggested retail price (MSRP) or our store's pricing policy at the time of preorder. We strive to offer competitive pricing for all preorders.
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Final Sales Price: Once a preorder is placed and the product is purchased, the sales price becomes final. This means that if the price of the product is later lowered, we will not provide refunds or compensation for the price difference. Alternatively we will not charge more if the price is raised after purchase.
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Order Fulfillment: We strive to fulfill all preorders in a timely manner. However, please understand that factors beyond our control, such as production delays or allocation constraints from the manufacturer, may occasionally impact our ability to fulfill preorders immediately upon release.
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Allocation and Availability: Preorders will be fulfilled on a first-come, first-served basis. While we make every effort to secure enough inventory to fulfill all preorders, there may be instances where demand exceeds supply. In such cases, we will allocate available stock based on the order in which preorders were received. We appreciate your understanding in such situations.
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Release Date Delivery: Our goal is to have preordered items delivered to you on or shortly after the official release date. However, please note that delivery times may vary depending on factors such as shipping logistics and your location. We will keep you informed of any updates regarding the expected delivery timeframe.
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Order Changes and Cancellations: If you need to make any changes or cancel your preorder, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes or cancellations may be subject to certain limitations based on the preorder status and timing.
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Refunds and Returns: Our standard refund and return policies apply to preordered items. If you receive a defective or damaged product, please contact our customer support team for assistance. We will provide instructions for returning the item and, if applicable, arrange for a replacement or refund. However, please note that we do not provide refunds or compensation if the sales price of a preordered item is later lowered.
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Communication: We will communicate important updates and information regarding your preorder via email or other specified communication channels. Please ensure that the contact information provided during the preorder process is accurate and up to date.
By placing a preorder with our trading card game store, you acknowledge and agree to comply with the terms and conditions outlined in this preorder policy, including the final sales price of the product.
If you have any further questions or require clarification, please feel free to contact our customer support team. We appreciate your support and look forward to serving you with the latest trading card game products.
