2022/23 Upper Deck Ice Hockey Hobby Box

📦 Shipping Policy

Domestic Shipping Only
We currently ship within the United States and to APO addresses. Unfortunately, we do not offer international shipping at this time.

Free Shipping Eligibility

• Orders totaling $199.99 or more qualify for free shipping to the contiguous United States.

• Orders below $199.99 are subject to a flat-rate shipping fee of $6 or less, depending on weight.

Exclusions from Free/Flat-Rate Shipping

• Shipments to Hawaii, Puerto Rico, Alaska, P.O. Boxes, and APO addresses are not eligible for free or flat-rate shipping.

• The exact shipping cost will be calculated at checkout based on the total order weight.

Shipping Carriers & Methods

• Our preferred carriers are UPS (Ground) and USPS (First Class/Priority).

• The specific shipping method is determined during order processing based on weight and location.

Signature Requirement

• Some packages may require a signature upon delivery due to security requirements.

• If a signature cannot be obtained, the package may be held at a facility for pickup or require rescheduling.

Processing & Transit Times

• Orders typically ship within 1–3 business days (processing time may vary during peak seasons).

• Transit times generally range from 2–5 business days, but delays may occur due to unforeseen circumstances such as weather.

• All orders are shipped from our warehouse in Nashville, TN.

🛑 Order Cancellation Policy
At TCG Stadium, we strive to process orders quickly so you can get your products fast. If you need to cancel an order, please reach out to us at support@tcgstadium.com right away.

• Once processing has begun, a 10% cancellation fee will apply to cover transaction and handling costs.

• Orders that have already shipped cannot be canceled and must follow our return policy if eligible.

• Preorders can be canceled any time before shipping but are also subject to the 10% cancellation fee unless store credit is selected.

• The cancellation fee is waived if store credit is chosen instead of a refund.

🤖 Anti-Bot & Purchase Limit Policy

🚫 Botting is Strictly Prohibited

• The use of automated bots, scripts, or any third-party tools to purchase products from our store is strictly prohibited.

• Orders suspected of being placed using automation or violating our fair purchasing guidelines will be automatically canceled without prior notice.

• Customers found engaging in botting or automated purchasing may be permanently banned from making future purchases.

📦 Purchase Limits

• Certain high-demand products may have purchase limits per customer to ensure fair access for all buyers.

• Any attempt to exceed these limits by placing multiple orders, using multiple accounts, or other workarounds will result in order cancellation and potential account restrictions.

🔍 Order Verification & Enforcement

• We actively monitor and review orders to detect suspicious purchasing behavior.

• If an order is flagged for potential bot use or excessive purchasing, our team reserves the right to cancel the order and issue a refund.

• Customers affected by an order cancellation due to this policy will be notified via email.

⚠️ Consequences of Violating This Policy

• First Violation: Order cancellation and a warning.

• Repeated Violations: Account suspension and potential permanent ban from future purchases.

Our goal is to provide all customers with a fair and enjoyable shopping experience. We appreciate your understanding and cooperation!

📦 Mixed In-Stock & Pre-Order Shipping

As a default, orders will not ship until all items on that order are available. We recommend placing pre-orders separately from in-stock items so your available products can ship right away.

📢 Return Policy Notice

Please Note: This product is brand new & factory sealed. In order to maintain the integrity of our inventory, we do not accept returns of any trading card games.

Any issues related to mispacks, misprints, or other manufacturing defects must be resolved by contacting The Pokémon Company directly.

Thank you for choosing our trading card game store for your preorders. Please review our preorder policy below:

*As a default, orders will not ship until all items on that order are available. We strongly recommend placing separate orders for preordered items and currently available items to ensure quicker shipping for in-stock products.*

Preorder Reservation:
Preordering allows you to reserve upcoming trading card game products before their official release date. By placing a preorder, you secure your copy and ensure availability upon release.

Release Date:
The release date for each product will be communicated to you during the preorder process. Please note that release dates are subject to change by the manufacturer, and we will do our best to keep you informed of any updates.

Preorder Pricing:
Preorder prices are set based on the manufacturer's suggested retail price (MSRP) or our store's pricing policy at the time of preorder. We strive to offer competitive pricing for all preorders.

Final Sales Price:
Once a preorder is placed and the product is purchased, the sales price becomes final. This means that if the price of the product is later lowered, we will not provide refunds or compensation for the price difference. Alternatively, we will not charge more if the price is raised after purchase.

Order Fulfillment:
We strive to fulfill all preorders in a timely manner. However, please understand that factors beyond our control, such as production delays or allocation constraints from the manufacturer, may occasionally impact our ability to fulfill preorders immediately upon release.
As a default, orders will not ship until all items on that order are available. We strongly recommend placing separate orders for preordered items and currently available items to ensure quicker shipping for in-stock products.

Allocation and Availability:
Preorders will be fulfilled on a first-come, first-served basis. While we make every effort to secure enough inventory to fulfill all preorders, there may be instances where demand exceeds supply. In such cases, we will allocate available stock based on the order in which preorders were received. We appreciate your understanding in such situations.

Release Date Delivery:
Our goal is to have preordered items delivered to you on or shortly after the official release date. However, please note that delivery times may vary depending on factors such as shipping logistics and your location. We will keep you informed of any updates regarding the expected delivery timeframe.

Order Changes and Cancellations:
If you need to make any changes or cancel your preorder, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes or cancellations may be subject to certain limitations based on the preorder status and timing.

Refunds and Returns:
Our standard refund and return policies apply to preordered items. If you receive a defective or damaged product, please contact our customer support team for assistance. We will provide instructions for returning the item and, if applicable, arrange for a replacement or refund. However, please note that we do not provide refunds or compensation if the sales price of a preordered item is later lowered.

Communication:
We will communicate important updates and information regarding your preorder via email or other specified communication channels. Please ensure that the contact information provided during the preorder process is accurate and up to date.

By placing a preorder with our trading card game store, you acknowledge and agree to comply with the terms and conditions outlined in this preorder policy, including the final sales price of the product.

If you have any further questions or require clarification, please feel free to contact our customer support team. We appreciate your support and look forward to serving you with the latest trading card game products.